Returns & Refund Policy
At Revogu, customer satisfaction is extremely important to us. We are committed to providing products that support your lifestyle and overall well-being. Because many of our products require consistent use to experience their full benefits, we encourage customers to try them for at least 14 days before requesting a return.
If you are still not satisfied with your purchase, you may request a return within our 60-Day Money Back Guarantee period by contacting us at care@revogu.com.
❌ Order Cancellation Policy
Any order cancellations or modifications must be requested within 24 hours of placing the order.
After this period, your order may already be in processing or production, and we may no longer be able to make changes or cancel it.
✅ If your cancellation request is approved within the 24-hour window, your refund will be processed within 7 business days.
🛡️ 60-Day Money Back Guarantee
We stand behind the quality of our products and encourage customers to use them consistently for a minimum of 14 days to fully experience the intended benefits of Revogu products.
If you remain unsatisfied after this period, you may request a return within 60 days of your purchase date.
Please note:
• Shipping costs are non-refundable
• Customers are responsible for return shipping fees
• Returned items must comply with our return requirements
To begin a return request, please contact our support team through our Contact Us page or email us directly at:
To help speed up the process, please include:
• Your Order Number
• The Name used for the order
• The Email Address associated with the purchase
📦 Damaged Items
We carefully package all orders to minimize damage during shipping.
An item is considered damaged if:
✅ The product is physically broken
✅ The item has a manufacturing defect
⚠️ Minor packaging damage such as dents, scratches, or shipping box wear does not qualify as product damage if the item itself remains functional and intact.
If your item arrives damaged, please contact us within 72 hours of delivery.
To report a damaged product, email:
Please include:
📸 Clear photos showing the damage
📦 Your order information
Once reviewed, we will determine whether you qualify for a replacement at no additional cost.
Please note that we do not provide refunds or replacements for damage caused by:
• Normal wear and tear
• Improper use
• Accidental damage
• Misuse of the product
🚚 Shipping & Delivery
While we always strive to deliver orders promptly, Revogu cannot be held responsible for shipping delays caused by circumstances outside our control.
This may include:
• Courier delays
• Customs inspections
• Severe weather conditions
• Transportation disruptions
• Lost or delayed shipments during transit
If you experience delivery issues, we recommend contacting the shipping carrier directly for additional assistance.
⚠️ We are not responsible for packages that are lost, stolen, or delayed by shipping carriers.
📍 Incorrect Shipping Address
Customers are responsible for entering the correct shipping address during checkout.
If an incorrect address is provided and we are not notified within 24 hours of placing the order, you may not be eligible for:
❌ A replacement shipment
❌ A refund
Please double-check all shipping information before completing your purchase.
🔄 Policy Updates
Revogu reserves the right to modify or update this Return & Refund Policy at any time without prior notice.
Customers are encouraged to review the latest version of this policy before purchasing or using our products.
By purchasing from and continuing to use Revogu, you acknowledge and agree to this Return & Refund Policy, including any future updates or modifications.
📩 If you have any questions, please feel free to contact our support team anytime at care@revogu.com.