Shipping Policy
At Revogu, we are proud to offer FREE shipping worldwide on every order, making your shopping experience simple, convenient, and worry-free.
📦 Order Processing Time
Please allow 1–3 business days for your order to be processed and prepared for shipment after your purchase is confirmed. An order is considered shipped once it has been handed over to our shipping carrier and is actively in transit to your delivery address.
⚠️ During holidays, promotional events, or peak seasons, processing times may extend up to 7 business days.
🌍 Estimated Shipping Time
Delivery estimates below refer to the shipping transit time after dispatch. Actual delivery times may vary depending on your location, customs processing, and local courier services.
🇺🇸 United States: 8–15 Business Days
🇨🇦 Canada: 8–15 Business Days
🇦🇺 Australia: 7–15 Business Days
🇬🇧 United Kingdom: 7–14 Business Days
🇪🇺 Europe: 7–15 Business Days
⚠️ Please note that shipping carriers may occasionally experience delays during peak periods or holidays. International orders may also be subject to customs inspections or clearance delays, which can extend delivery times beyond the estimates above.
📝 Shipping Information Accuracy
Customers are responsible for providing complete and accurate shipping details at checkout. Incorrect or incomplete information may result in processing delays or order cancellation.
If our system detects an issue with the shipping address, our support team may contact you via email within 3 business days to verify your information. If we do not receive a response in time, we reserve the right to cancel the order.
📧 If you notice an error in your shipping information, please contact us at care@revogu.com within 24 hours of placing your order. While we will do our best to assist with updates, changes cannot be guaranteed after this timeframe.
⏳ Delivery Delays
At Revogu, we understand how important timely delivery is and we always strive to ship orders as quickly as possible. However, some delays may occur due to circumstances beyond our control.
Examples include:
• Severe weather conditions
• Transportation disruptions
• Customs processing delays
• Courier service interruptions
• Payment verification issues
• Product availability concerns
If any issue affects your order, we will notify you promptly and provide updates whenever possible.
⚠️ Please understand that Revogu cannot guarantee exact delivery dates and is not responsible for delays caused by external factors outside our control.
📭 Lost or Stolen Packages
We understand how frustrating lost or stolen packages can be. Once an order has been transferred to the shipping carrier, the shipment is managed directly by the courier service.
If your package is lost or stolen:
📧 Contact us at care@revogu.com
📦 Contact the courier company to file a claim
📄 Provide any requested shipping details or documentation
Our team will do our best to assist you throughout the process and communicate with the courier whenever possible.
⚠️ Please note that Revogu is not liable for lost or stolen packages, as these situations fall outside our refund policy. However, depending on the circumstances, we may offer a replacement or additional support.
If the package cannot be located, filing a police report may also be recommended.
🔄 Shipping Policy Updates
Revogu reserves the right to update or modify this Shipping Policy at any time without prior notice.
By purchasing and continuing to use Revogu products, customers acknowledge and accept this policy, including any future changes or updates.
📌 We encourage customers to review this page periodically to stay informed about any revisions that may affect their orders.
💬 If you have any questions or concerns regarding our Shipping Policy, please feel free to contact our support team anytime.